Have you been victimized? You paid for the product, you paid for the service - you should be satisfied. But what if you're not?

ConsumerNet can help you. And it is a simple phone call away. A trusted friend and loyal partner, the ConsumerNet is committed to protect your consumer rights.

A working network of 18 government agencies covering every consumer concern, ConsumerNet is always here to answer your call. Have your complaints resolved. Get complete and correct information.


Member Agencies:

• Department of Agriculture
• Bangko Sentral ng Pilipinas
• Department of Energy
• Department of Environment and Natural Resources
• Department of Trade and Industry
• Department of Health
• Department of Interior and Local Government
• Department of Transportation and Communication
• Department of Science and Techonology
• Department of Justice
• Department of Finance
• Insurance Commission
• Housing and Land Use Regulatory Board
• Bureau of Internal Revenue
• Metropolitan Manila Development Authority
• Energy Regulatory Board
• Securities and Exchange Commission
• Metropolitan Waterworks and Sewerage System
• Local Water Utilities Administration

For fast and effective action, call the proper ConsumerNet agency now.  

For problems relating to manufactured product quality and safety, warranties, service and repair shops must be referred to the Department of Trade and Industry.

For complaints on processed food and drugs, contact the Department of Health's Bureau of Food and Drugs.

For fraudulent weights and measures, as well as foods in restaurants and eateries, contact the Department of Interior and Local Government.

For erring taxi franchises, you have the Land Transportation Office.

There is a specific agency for a specific complaint. Going to the right agency speeds up the process and helps resolve issues effectively. The proper agency will have the authority and can immediately act on complaints.