|
1.
|
Q:
|
What
does sales promotion mean? |
|
|
|
|
|
|
A:
|
Sales
promotion means techniques intended for broad consumer participation
which contain premises of gain such as prizes, in cash or
in kind, as reward for the purchase of a product, security,
service or winning in a contest, game, tournament, and other
similar competitions which involve determination of winner/s
and which utilize mass media or other widespread means of
information. It also means techniques purely intended to increase
the sales, patronage and/or goodwill of a product.
|
|
|
|
|
|
2.
|
Q:
|
What
are exempted from the rules on sales promotion campaigns?
|
|
|
|
|
|
|
A:
|
Those
exempted are:
- Sales
promotion campaigns sponsored by the government or by
any of these agencies or instrumentalities when the same
is conducted in the exercise of their governmental functions.
- Imported
products under promotion in their country of origin, not
covering the Philippines, whether or not, benefit redounds
accidentally to local buyers.
- Social,
civic, political, religious, educational and other similar
organizations which extend promotional activity among
their members. Provided, that the promotional activity
is not considered sales promotion campaign as defined
under these Rules.

|
|
3.
|
Q:
|
What
must a person do if he intends to conduct a sales promotion? |
|
|
|
|
|
|
A:
|
Any
person intending to conduct any form or scheme for a sales promotion
campaign of a consumer product, service or credit shall first
secure a permit from the Department at least thirty (30) days
before the commencement of the promotion period. |
|
|
|
 |
|
4.
|
Q:
|
What
are the requirements for recurring sales promotion campaigns? |
|
|
|
|
|
|
A:
|
For
recurring sales promotion campaigns involving the same scheme
and mechanics but with different or undetermined promotion
periods, a single application for the permit covering a period
of one (1) year is deemed sufficient compliance with these
rules.
|
|
|
|
 |
|
5.
|
Q:
|
What
is the requirement if a sales promotion campaign has several
sponsors? |
|
|
|
|
|
|
A:
|
Where
there are several sponsors to the sales promotion campaign,
a single application for permit may be filed, provided that
all the sponsors shall sign the application or submit therewith
a true copy of any written agreement between and among themselves
stating that they are the sponsors of the sales promotion campaign. |
|
|
|
 |
|
6.
|
Q:
|
What
is the degree or extent of a sponsor’s participation and responsibility? |
|
|
|
|
|
|
A:
|
The
degree or extent of a sponsor’s participation and responsibility
may be stated in the application or agreement. Where no limitation
as to the extent of the liability or responsibility is indicated,
each sponsor shall be deemed fully responsible for the sales
promotion campaign. |
|
|
|
 |
|
7.
|
Q:
|
What
specific information should be included in the application? |
|
|
|
|
|
|
A:
|
The
application for permit to conduct a sales promotion campaign
shall be in the form required by the Department which shall
contain the following information and documents:
- The
complete name, address, and telephone number, if any,
of the sponsor(s) of the sales promotion campaign;
- The
complete name, address, and telephone number, if any,
of the sales promotion agent or agency, if any;
- The
complete name, address, and telephone number, if any,
of the person/s who may be contacted by the participants
of the promotion for inquiries, complaints, and similar
purposes;
- The
consumer product, its brand, classification and/or size
or the kind and extent of the consumer service or credit
to be promoted;
- Proof
of registration of the product or business being promoted
if the same is required by any government agency;
- The
geographical area to be covered;
- The
type or nature of the sales promotion campaign to be undertaken;
- The
sales promotion period;
- The
target participants and the required qualification, if
any;
- The
type of announcement and/or information dissemination
that will be used for the sales campaign or promotion
including the text or substance of such announcement or
information to be disseminated to the public;
- The
mechanics and the criteria, if any, for participating
and winning in the sales promotion campaign;
- The
procedure for predetermination of winning entry forms,
and if applicable, the computer program to be used;
- The
type of entry forms and/or paraphernalia to be used in
the promotion;
- The
plan for seeding of qualifying entry forms, paraphernalia,
or predetermined winning entry forms;
- The
date, time and place for auditions, try-outs, pre-qualification
and/or qualification of participants to the promotion,
if the same is required;
- The
security marks, if any, or the nature thereof in the entry
forms and/or paraphernalia to be used in the promotion,
their purpose, the method of their verification, and a
sample specimen of such entry form or paraphernalia containing
such security mark;
- The
deadline of submission of entries;
- The
specific city, municipality, and province and number of
drop boxes or the person and address where entry forms
may be sent;
- The
amount of prizes for each category of winners. If there
are or if the prizes are in kind, the description, brand,
size, model, or make and their market value of the time
of application;
- Whether
a prize in kind is transferable, convertible to cash or
both;
- Whether
the required taxes for the winners shall be shouldered
by the sponsor/s or by the winners and in case of the
latter, whether the same shall be withheld by the sponsor/s;
- Time
and dates within which the prize is demandable after the
termination of the sales campaign or promotion which shall
be less than sixty (60) days from notification or publication
whichever comes last;
- The
requirement/s and/or the type of identification which
will be required to claim the prizes.
|
|
8.
|
|
Are
there exemptions from permit requirements? |
|
|
|
|
|
|
A:
|
Permits
for the following sales promotion activities need not be applied
for:
- Competitions,
except beauty contest conducted nationwide, which do not
require the purchase, lease, or payment for any consumer
product or service or availment of consumer credit;
- Parlor
games, whether held live during stage shows, parties,
special occasions and/or utilizing any form of mass media
where the qualification to be a participant and/or a home
partner of the winner does not require the purchase or
lease of any consumer product or service or the availment
of a consumer credit facility and/or the sending or presentation
of any proof thereof;
- Door
prizes given to patrons of concerts. Stage shows, stage
plays, film showing and similar activities; and
- Instant
sales promotion campaigns;
- In
store promotions, such as, but not limited to price reduction
promotions, discount sales and premium-in pack in which
no advertisements are made on such sales promotion campaign.
Provided, however, that sales promotion campaigns exempted
from permit requirement shall be subject to all the other
pertinent rules and regulations on sales promotion campaigns.
|
|
9.
|
Q:
|
What
are the prohibited acts in the conduct of sales promotion? |
|
|
|
|
|
|
A:
|
Prohibited
acts include:
- Gambling
and Wagering Schemes - No gambling or wagering scheme,
as prohibited under existing laws shall be allowed in
the conduct of any sales promotion campaign.
- Use
of Medical Prescriptions - No sales promotion campaign
using medical prescriptions or any part thereof or attachment
thereto shall be allowed nor permit be issued.
- Other
prohibited activities:
- No
act, product, scheme, or activity prohibited or declared
illegal under the law shall be allowed in the conduct
of any sales promotion campaign. Where an imported product
is under international sales promotion, and such promotion
is prohibited in the Philippines, the local distributor
of the same shall indicate by a notice on or accompanying
the product that such sales promotion campaign is not
applicable in the Philippines.
- No
person shall directly or indirectly tamper with the entries
and/or paraphernalia in a sales promotion campaign nor
unduly influence the results thereof or perform any act
to the prejudice of legitimate participants and/or winners.

|
|
10.
|
Q:
|
May
an approved sales promotion campaign be discontinued or cancelled?
|
|
|
|
|
|
|
A:
|
An
approved sales promotion campaign may be discontinued or cancelled
by the sponsor/s motu propio provided that no information dissemination
and advertising of the same has been made yet. In such a case,
written notice shall be sent to the Department prior to such
voluntary cancellation. |
|
|
|
 |
|
11.
|
Q:
|
How
should voluntary cancellation be made after publication but
before commencement of the promotion period? |
|
|
|
|
|
|
A:
|
If
any announcement, information , dissemination or advertising
of the sales promotion campaign has already been made, but the
promotion period has not yet commenced, the discontinuance or
cancellation of the promotion may be made only upon prior written
notification to the Department and the discontinuance or cancellation
of the sales promotion shall immediately be disseminated in
the same manner, frequency and medium as the promotion has been
announced, published or advertised before the originally intended
commencement of the promotion. |
|
|
|
 |
|
12.
|
Q:
|
How
is voluntary cancellation of ongoing promotion made?
|
|
|
|
|
|
|
A:
|
Voluntary
cancellation or discontinuance or suspension of any ongoing
sales promotion campaign shall not be allowed except upon
approval from the Department. The Department may allow such
cancellation on any of the following grounds:
- A
final judgment of insolvency of the sponsor/s from a court
of proper jurisdiction;
- The
occurrence of any fortuitous event that will make it impossible
for all sponsors to continue to deliver the products or
services which has to be purchased or leased or paid for
in order for one to participate in the promotion: Provided,
however, that those who had already won in the promotion
before approval of its cancellation is granted shall be
paid their prizes.
|
|
13.
|
Q:
|
What
specific information should be included in the announcements,
publication or advertisement of the mechanics of the sales campaign? |
|
|
|
|
|
|
A:
|
The time,
dates, and places of the following events in the sales promotion
campaign shall be made definite in the announcement, publication
or advertisement of the mechanics of the sales campaign:
- The
promotion period:
- The
deadline for submission of entry forms or entering as
participant in the promotion;
- The
location of drop boxes for entry forms and/or the address
where entry forms may be sent, or where one may inform
the sponsor of one's intention to participate in the promotion;
- The
time/date, and place of the pre-draws, pre-qualifications,
try-outs, or auditions to qualify as participant to the
sales promotion;
- The
time, date and place of preliminary draws, preliminary
selection or predetermination of winners of the promotion;
- The
time, date and place of final draws or final determination
of the winners of the promotion;
- The
time, duration and place where prizes may be claimed by
the winners.
|
|
14.
|
Q:
|
What
are the other requirements for a sales promotion campaign? |
|
|
|
|
|
|
A:
|
Other
requirements include:
- Availability
of entry forms to participants - Where entry forms are to
be obtained at specific places, the same shall be made available
to qualified participants during office or store hours,
unless other ways of obtaining them are specified in the
mechanics of the promotions.
- Deadline
for submission of entries - The deadline for submission
of the entries shall be at least one day before the date
of the draw or selection winners, unless, otherwise, the
scheme utilized makes the one day period impracticable.
- Draw
dates, date of selection of winners - Draw dates or date
of selection or determination of participants or winners
to a sales promotion campaign shall not be more than two
weeks after the deadline of the submission of entries, the
pre-qualification, audition or try-out.
- List
of winners - Except in the case of sales promotion campaigns
involving redemption where the prizes are negligible or
those exempted from applying for a permit, a list of the
names of winners, their addresses and corresponding prizes,
shall be furnished the Department immediately after their
being drawn or selected.
 |
|
|
|
|
|
15.
|
Q:
|
When
is the presence of participants required in the selection of
winners? |
|
|
|
|
|
|
A:
|
The presence
of participants shall not be required in the determination
of winners of any sales promotion campaign except in the following
cases:
- Instant
sales promotion;
- In
the case of competitions, games or parlor games where the
presence of the participants is essential to determine the
winner; and
- Such
other forms of sales promotion campaigns the nature of which
demand the presence of the participants.
 |
|
16.
|
Q:
|
What
is the general rule on the duration and extension of promotion
period? |
|
|
|
|
|
|
A:
|
The
sales promotion campaign shall have a duration of not more than
a year, extendible to a maximum of six (6) months upon approval
by the Department. |
|
|
|
 |
|
17.
|
Q:
|
May
a sponsor or promoter make some changes in the conduct of sales
promotion without the knowledge and approval of DTI? |
|
|
|
|
|
|
A:
|
No.
Any changes on the conduct of sales promotion such as extension
or delay in the dates of the starting, termination and determination
or selection of winners, venue of draws, auditions, and try-outs,
duration, mechanics, procedures or terms and conditions of sales
promotions campaigns, and qualifications required of the participants,
criteria in the determination and selection of winners cannot
be made without the knowledge and approval of DTI. The aforementioned
changes shall be published, announced, or advertised at least
twice before such change is effected. |
|
|
|
 |
|
18.
|
Q:
|
What
is the rule on the postponement or extension of grand draws
or final selection of winners? |
|
|
|
|
|
|
A:
|
Grand
draws or final selection of winners may only be postponed once,
upon the approval of the Department and shall be held within
the next two (2) weeks after the date of the previously scheduled
grand draw. |
|
|
|
 |
|
19.
|
Q:
|
When
can a winner claim his prize? |
|
|
|
|
|
|
A:
|
A
winner shall have at least 60 days from the date of publication
or announcement or notification of winners. |
|
|
|
 |
|
20.
|
Q:
|
How
long can a sponsor hold price reduction promotions? |
|
|
|
|
|
|
A:
|
Any
price reduction promotion on any consumer product or service
shall not exceed three (3) months. However, in the case of closing-out
sales, the period shall be six(6) months. |
|
|
|
 |
|
21.
|
Q:
|
In
price reduction promotions with a period, is the use of the
phrase "WHILE SUPPLY LASTS" allowed? |
|
|
|
|
|
|
A:
|
No.
Where such qualification is made in a sales promotion campaign
with a period, the sponsor shall be liable therefore throughout
the duration of the promotion, whether or not the supply of
the products under promotion has been depleted. |
|
|
|
 |
|
22.
|
Q:
|
What
should a winner do if he lost his raffle stub? |
|
|
|
|
|
|
A:
|
The
winner will execute an affidavit of loss, together with any
of the following: affidavit of at least two (2) interested persons
attesting to his identity, certification of the barangay captain
that the winner is really a resident of that place, and other
identification papers. |
|
|
|
 |
|
23.
|
Q:
|
What
is the liability of the sponsor/promoter in case the prize was
mistakenly given to a holder presenting a fake form? |
|
|
|
|
|
|
A:
|
The
sponsor who committed a mistake by giving the prize to a holder
presenting a fake entry form, the same shall not be a reason
to withhold the payment of the prize to the holder presenting
the genuine entry form. |
|
|
|
 |
|
24.
|
Q:
|
What
is the rule in disseminating/advertising information regarding
sales promotions campaigns? |
|
|
|
|
|
|
A:
|
All
advertising/information materials indicating or describing the
mechanics of the promotion shall conform with the mechanics
approved by the Department. Sales promotion campaigns shall
include in their advertisement, publication or announcement
the phrase "Per DTI (Regional or Provincial Office) Permit No.
___ Series of (Year)" with the corresponding control number
as may provided by the Department. |
|
|
|
 |
|
25.
|
Q:
|
Can
prizes be transferred or converted to cash or in kind? |
|
|
|
|
|
|
A:
|
Prizes
in the form of foreign or domestic trips and with or without
accommodations and scholarships, shall either be transferable,
convertible to cash or both. In such cases, the cash equivalent
of the prize shall be disclosed in the sales promotion campaign
announcements, publications and advertisements. |
|
|
|
 |
|
26.
|
Q:
|
Can
prizes, premium or benefit under a sales promotion campaign
be reduced in quality and quantity? |
|
|
|
|
|
|
A:
|
No
reduction in quality or quantity in the products or services
under sales promotion nor in the prizes, premium or benefit
granted by reason of the same shall be allowed. |
|
|
|
 |
|
27.
|
Q:
|
What
are the guaranties, warranties and remedies available to consumers
under a sales promotion campaign? |
|
|
|
|
|
|
A:
|
Buyers
of products and services sold under a sales promotion, as well
as winners, with reference to their prizes shall enjoy the same
guaranties, warranties and remedies provided for under RA 7394
or the Consumer Act of the Philippines and other pertinent laws. |
|
|
|
 |
|
28.
|
Q:
|
What
are the sanctions for violation of these provisions? |
|
|
|
|
|
|
A:
|
Any
of the following administrative sanctions provided under Article
164 of the Consumer Act of the Philippines may be imposed
even if not prayed for in the complaint:issuance of cease
and desist order
- undertaking
of compliance from the respondent
- imposition
of administrative fines ranging from P500 to P300,00
|